Api integrations

API & Integrations

Connect the tools that don't talk to each other — no manual copying between systems.

CRM data that doesn't appear in your invoicing system. Orders that don't reach your shipping platform. We write the integration code that connects them — automatically, without the manual copying.

Fixed price per project IP transferred on delivery 30-day warranty
API & Integrations by Pinnacle Software Labs

The problem

Two systems, no connection. Someone on your team fills the gap by hand.

Every business runs on more than one tool. The problem is when those tools don't share data — when a sale in your e-commerce platform doesn't automatically update your inventory system, when a new lead in your CRM doesn't trigger your onboarding email sequence, when your booking system doesn't sync with your accounting software. You probably already know who fills the gap. It's the person who copies the order from one screen and pastes it into another. No-code tools like Zapier solve this for common platform combinations. But when the platform is unusual, the data structure is custom, or the logic involves exceptions and conditions, Zapier breaks or doesn't support it. That's what this service is for.

What you get

What a finished integration delivers

Data flows automatically between your systems — in real time or on a schedule — with custom logic for edge cases and full documentation of every data flow.

Illustration: API & Integrations process
  • Data flows automatically between the two (or more) systems — in real time or on a schedule you specify — without anyone copying it manually.
  • Custom logic handles the edge cases: duplicate detection, error handling, conditional routing, field mapping between systems that use different data structures.
  • Documentation of every data flow: what triggers it, what data moves, in what direction, what happens when the source is unavailable.
  • A 30-day monitoring period after go-live. If the integration produces incorrect output or fails silently in that window, we fix it.

Who this is for

Is this right for you?

Your business uses two or more software tools and data needs to move between them without manual intervention. Common scenarios: payment processed in Stripe doesn't automatically create a CRM record, form submissions don't reach your project management tool, inventory levels don't sync with your online store, bookings don't trigger confirmation emails. Works with: Stripe, PayPal, Square, HubSpot, Salesforce, Pipedrive, WooCommerce, Shopify, Mailchimp, Sendgrid, Postmark, and custom-built APIs.

Let’s discuss your project
Pinnacle team working on API & Integrations

Deliverables

Exactly what you receive

Everything below transfers to you on project completion.

  • Integration code deployed to your server or cloud environment
  • Authentication configured (OAuth tokens, API keys, webhooks) — handled securely, credentials stored in environment variables
  • Field mapping documented: which field in System A maps to which field in System B, with any transformations applied
  • Error handling: what the integration does when an API call fails, when data is missing, or when a duplicate is detected
  • A test run against real data before go-live, with output you can verify
  • 30-day monitoring period post-launch

How it works

From brief to delivery

1

Identify the systems and data

You describe what needs to move from where to where. We review the API documentation for each system (you provide access) and identify any limitations or edge cases.

Days 1–3
2

Scope & Quote

We define the integration: data flow direction, trigger (webhook vs. scheduled), field mapping, error handling, and edge cases. You receive a fixed price and delivery date. Nothing starts until you approve it.

Days 3–5
3

Build & Test

We build the integration and run it in test mode against real or representative data. We verify the output in both systems before marking it ready for production.

Days 5–14
4

Deploy & Monitor

The integration goes live. You receive documentation covering every data flow. The 30-day monitoring period begins.

Week 3

Investment

Pricing

Prices shown are indicative starting points. Your quote is fixed-price after a paid discovery sprint or free scoping call.

$500+

Fixed price per project

Integration projects typically run $500–$5,000. A simple one-directional sync between two well-documented APIs is at the lower end. Multi-directional integrations with complex conditional logic run higher.

From $500 · Typical $500–$5,000 · Fixed price agreed before build starts

Get a fixed-price quote

What our client said

“Every time a customer placed an order, someone had to manually copy the details into our shipping system. It was fifteen minutes per order. After the integration, it happens automatically — the order appears in the shipping platform before the customer finishes reading the confirmation email.”
— Priya M., Professional Services Firm

FAQs

Common questions about API & Integrations

Something else? Just ask.

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